Commit yourself to excellence
Honesty
i. Always be truthful (partial info and/or omissions not acceptable)
Integrity
i. Be on time
ii. Respect time (company, others and yours)
iii. Make and keep agreements
iv. Make and keep appointments
v. Clear up broken agreements as soon as possible
vi. Never speak negatively about the company
vii. Never speak negatively about an employee of the company to anyone outside the company
Communication
i. Send message
ii. Receive/acknowledge message
iii. Confirm acknowledgement of message received
Co-operation
i. Between individuals
ii. Between departments
iii. Never abandon a team mate
iv. Support others
v. Treat others as you want to be treated
Priorities
i. Mission (universal message, agreement to continuously tighten tolerances)
ii. Team
iii. Individuals Willingness to serve
i. I see
ii. I can
iii. I will
Continuously train others
Take responsibility for actions
i. Your company's actions
ii. Your teams actions
iii. Your actions
iv. Willingness to serve
When Code of Honor is breached, everyone is responsible to "Call It"
i. Code of Honor is useless if no one "Calls It" (it's not the bosses job to "Call It")
ii. Correct the behavior not the person
iii. Avoid the story (blame/justification)
iv. Remind individual of agreement to adhere to Code of Honor
v. Don't compromise the Code of Honor
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